Ubajee app's Terms and Conditions

1 Introduction & Consent

Welcome to ubajee app. These terms and conditions ("Terms") form a legal agreement governing your use of the ubajee app platform. By accessing our services through the ubajee app website, mobile app, or any other channel, you agree to be bound by these Terms.

If you do not agree with any part of these Terms & Conditions, please refrain from using the ubajee app. We strongly encourage you to read this document in full, as it contains important information about your rights and obligations.

Ubajee app is an international online gaming platform designed specifically for users in Bangladesh. We offer slots, Live Casino, Sports Betting, and a wide range of other gaming options. These terms and conditions apply to all of our services.

2 Eligibility & Registration

To open an account and use our services on ubajee app, you must meet the following requirements:

• You must be at least 18 years old.
• You must register using accurate and truthful personal information.
• Each person may only open one account; multiple accounts are not permitted.
• Online gaming must be legally permitted in your jurisdiction.
• You are opening the account in your own name and for your own use, not on behalf of anyone else.

If the information provided during registration is found to be false or incomplete, ubajee app reserves the right to suspend or terminate that account at any time. Valid identification and accurate information must be submitted during KYC verification.

3 Account Management

You are solely responsible for the security of your ubajee app account. Your password and login credentials must be kept confidential at all times. Sharing your login details with anyone else is strictly prohibited.

If you suspect any unauthorized access to your account, contact our support team immediately. ubajee app will not be held liable for any losses resulting from a failure to report in time. We may temporarily suspend an account if suspicious activity is detected.

• It is your responsibility to keep your account information accurate and up to date.
• It is strongly advised to change your password on a regular basis.
• Enabling two-factor authentication (2FA) is strongly encouraged for your security.
• Transferring or selling your account is strictly prohibited.

4 Payments & Transactions

All deposits and withdrawals on ubajee app are subject to specific rules. We support Bangladesh's major payment methods, including Mobile Banking, Nagad, and Rocket.

• The minimum deposit amount is BDT 500.
• The minimum withdrawal amount is BDT 1,000.
• KYC verification must be completed before making a withdrawal.
• Withdrawals must be made using the same method as the deposit.
• Additional verification may be requested for any suspicious transactions.

Ubajee app is not responsible for any government taxes or charges applicable to transactions. Any such taxes or charges are solely the member's responsibility.

5 Bonuses & Promotions

Ubajee app offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which must be read before claiming.

• Withdrawals cannot be processed until all bonus wagering requirements have been met.
• Bonuses may only be used on the specified games.
• Attempting to claim the same bonus from multiple accounts will result in all accounts being terminated.
• Ubajee app reserves the right to void bonuses if abuse is suspected.
• Bonuses have an expiry date; any unused bonus will expire once the set time period has passed.

The welcome bonus is available to new members only. If an existing member attempts to claim a welcome bonus by re-registering, both accounts may be terminated.

6 Gaming Rules

All games on ubajee app are RNG (Random Number Generator) certified and operate with guaranteed fair play. Each game has its own rules, which you should review before playing.

• If your internet connection drops during a game, the result will still be recorded.
• If a game is cancelled due to a technical error, all bets will be refunded.
• If evidence of game result manipulation is found, the account will be terminated.
• The use of automated software or bots is strictly prohibited.

7 Code of Conduct

Ubajee app is committed to maintaining a respectful environment. All members are required to follow the code of conduct below:

• You must treat other members and staff with respect at all times.
• The use of abusive language in Live Chat or any other form of communication is strictly prohibited.
• Harassment, threats, and discriminatory behaviour are strictly prohibited.
• Intentionally exploiting any vulnerability in the platform is strictly prohibited.
• Participating in any fraudulent activity is prohibited.

Violations of this code of conduct may result in a warning, temporary suspension, or permanent account termination, at ubajee app's discretion.

8 Responsible Gaming

Ubajee app believes gaming should be a source of entertainment — never a problem. That's why we place the highest importance on responsible gaming.

• Set your own daily, weekly, and monthly deposit limits.
• Set a session time limit to protect yourself from excessive play.
• Use the self-exclusion option if you feel you need a break.
• If you experience any gaming issues, please reach out to our support team for assistance.

Please remember that gaming can affect your financial wellbeing. Never bet more than you can afford to lose. Visit our Responsible Gaming page to find out more.

9 Privacy & Security

Protecting your personal information is ubajee app's top priority. We use SSL encryption and advanced cybersecurity technology to keep your data secure.

We only collect information necessary to provide our services, and your data is never shared with any third parties. Please read our Privacy Policy for more details.

10 Account Closure

You may request to close your ubajee app account at any time through our support team. Any available balance should be withdrawn before the account is closed.

Ubajee app may suspend or terminate your account for any of the following reasons:

• Violation of these terms and conditions.
• Registering with false information.
• Involvement in fraudulent or suspicious activity.
• Operating multiple accounts.
• Where bonus abuse has been proven.
• Where money laundering is suspected.

11 Dispute Resolution

For any disputes or complaints, please contact our customer support team in the first instance. We are committed to resolving all complaints fairly and promptly.

• You will receive an initial response within 48 hours of submitting a complaint.
• Complex matters are resolved within a maximum of 7 business days.
• If you are not satisfied with the resolution, you have the option to escalate the matter to a higher level.
• In all dispute resolutions, the decision of ubajee app shall be considered final.

In the event of a dispute over a game result, our server logs and game history will serve as the final evidence. We are committed to providing a fair resolution for any technical issues.

12 Changes to Terms

Ubajee app reserves the right to modify, amend, or update these terms and conditions at any time. Any changes will be announced on the website and communicated to your registered email address.

Continuing to use the ubajee app after any changes to these terms will be considered your acceptance of the updated conditions. We recommend checking this page regularly to stay informed.